Summary
Hi, I'm Nelson.
A senior experience designer with a passion for creating products, solving problems, and delivering empathetic user experiences, I'm also honored to be known for developing new frameworks and processes to help teams work more efficiently and effectively (a colleague called me a "Framework Wizard").
Whether I'm working solo or collaboratively, my goal is always to create the best possible experience for users. I'm always looking for new challenges and opportunities to learn and grow, so please don't hesitate to reach out and let's chat!
Skills
Software proficiency
Experience
- Senior Experience Designer at CarMaxRichmond, USJanuary 2020 - Present
Leading product and experience design for multiple projects to usher used car shoppers through the entire user journey, from enhancing and personalizing their search results online to smoothing out the final transaction process for associates in-store and in our remote customer service centers.
- Product Designer at Shockoe.comRichmond, United States of AmericaAugust 2016 - Present
Responsibilities Include:
• Full application interface design
• Design strategy development
• Design system & style guide creation
• Strategic user experience considerations
• User journey mapping
• User story and task board creation - Visual Designer / Experience Designer / Illustrator at FreelanceRichmond, VA, United States of AmericaJanuary 2015 - Present
Responsibilities Include:
• Logo & branding design
• Icon design
• Marketing material creation
• Game development asset creation
• Advertising campaign consultancy
• Website Design